CAN I TRACK MY ORDER?

Yes you can! Our system will email you (once your order has been dispatched) with tracking info. Sometimes, the carrier takes 1–2 business days to register your shipment status, so we recommend allowing 48 hours for the tracking details to update. That said, if your tracking number isn’t updating after 48 hours, please email us at businessatqadir@gmail.com
with your order number.

IS SALES TAX INCLUDED IN MY ORDER?

Sales Tax is calculated and charged for PAK customers (only) at checkout. Customers in other countries may be subject to import Duties or Taxes not charged (or paid for) by AQcosmetics. Please check with your country’s customs office to check if duties are likely to be payable for importation of cosmetics to your country.

HOW CAN I EDIT MY SHIPPING ADDRESS?

If your order is shipping to an incorrect address, please email businessatqadir@gmail.com) or text +923158217264

MY ORDER ARRIVED WITH A MISSING/DAMAGED/INCORRECT PRODUCT. WHAT SHOULD I DO?

Please report this within 7 days of receiving your order. Email your order number and details of the issue to businessatqadir@gmail.com
 as soon as possible.

WILL I HAVE TO PAY DUTIES/TAXES/VAT IF MY ORDER IS SHIPPING INTERNATIONALLY?

Possibly. Please check with your country’s customs office whether your order will attract import duties/taxes. If it does, our shipping partner will contact you when your parcel arrives in your country with payment options prior to release of the parcel.

All shipping fees are calculated at checkout.
All orders are processed with 2-3 days from the date of purchase. You will receive an email once your order has been shipped.
Please note orders placed during the AQcosmetics Launch may take up to 7 days to dispatch due to increased demand.
For those outside of the Pakistan please keep in mind that shipping times will be longer, as we ship from the PAK

DOES AQCOSMETICS SHIP INTERNATIONALLY?

Yes, I currently ship everywhere i can. If your country doesn’t appear in the drop down during checkout, letme know via email or contact number given above

As of right now, AQcosmetucs products are only sold on our website. Keep an eye on our socials in case this changes.

WHAT PAYMENT METHODS DO YOU ACCEPT?

All major credit cards, Sadapay and Easypaisa/jazzcash

ARE AQCOSMETICS PRODUCTS CRUELTY FREE?

Yes, we are committed to being cruelty free on all current and future AQcosmetics products.

ARE AQCOSMETICS PRODUCTS VEGAN?

Yes, they sure are!

ARE THE PRODUCTS  GLUTEN FREE?

Yes!